This Privacy Policy clearly explains how your personal information is collected, used, and kept secure at bdgames com.
This privacy policy applies to all users of the bdgames com website and mobile app. By using our services, you agree to this policy. If you have any questions, privacy@bdgamescom.netto get in touch.
Bdgames com ("we", "our platform") is a trusted online gaming, Sports Betting, and lottery service provider in Bangladesh. Protecting your privacy is our highest priority. This privacy policy explains what information bdgames com collects, how it is used, and how it is kept secure.
This policy applies to the bdgames com website, mobile application, live chat, and all other digital services. If you visit third-party websites or payment gateways, their own privacy policies will apply and we bear no responsibility in those cases.
Bdgames com will never share your personal information with third parties Never Sold. Your information is used solely to improve our services and meet legal requirements.
Bdgames com collects two types of information — what you provide directly and what is gathered automatically as you use the platform.
| Data types | Example | Purpose |
|---|---|---|
| Device Information | IP address, browser, OS | Security and fraud prevention |
| Log Data | Login times, page visits | Account Security |
| Gaming Activity | Betting history, wins/losses | Responsible Gaming Monitoring |
| Cookie Data | Session token, preferences | Improving User Experience |
| Location data | Country, city (approximate) | Geo-restriction verification |
Bdgames com uses your information only for specific, legitimate purposes. We never collect or use more data than necessary.
If you no longer wish to receive marketing emails or SMS from bdgames com, you can use the "Unsubscribe" link at the bottom of any message or contact our support team directly.
Bdgames com uses cookies and similar technologies to give you a smoother browsing experience. Cookies are small data files stored in your browser.
You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features on bdgames com to stop working. Contact our customer support to learn more about cookies.
Bdgames com never sells your information and does not share it with third parties without cause. Data may only be shared in the specific circumstances outlined below:
Before sharing data with any third party, bdgames com ensures they comply with equivalent data protection standards. We do not share your personal information with any advertising networks.
Bdgames com does not retain your data beyond what is necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations.
| Data types | Retention period |
|---|---|
| Account information (active accounts) | Until account closure |
| Transaction History | 5 years (as required by law) |
| KYC Documents | 5 years after account closure |
| Customer support conversations | 2 years |
| Log and session data | 90 days |
| Marketing Preferences | Immediately upon unsubscribing |
Once the retention period ends, bdgames com securely deletes your data or anonymizes it so you can no longer be identified.
Bdgames com believes every user should have full control over their own data. All your rights are outlined below:
You can request to view any personal information we hold about you.
You may request corrections to any inaccurate or outdated information.
You can request that your data be deleted, provided there is no legal obligation requiring us to retain it.
You can request that we stop using your data for specific purposes.
You may request an export of your data in a readable format.
You may withdraw your consent to marketing communications at any time.
To exercise any of your rights privacy@bdgamescom.netto email us. We are committed to responding within 30 business days.
Bdgames com uses industry-leading technology to protect your data. Our security infrastructure is continuously updated and tested.
Use a strong password to keep your account secure and never share it with anyone. If you notice any suspicious activity, contact us immediately.
Bdgames com strictly does not provide services to anyone under 18. We verify age at registration, and identity is confirmed through our KYC process.
Bdgames com may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance by email or SMS. Updated policies take effect 30 days after publication.
If you continue using bdgames com after any changes take effect, you will be considered to have accepted the updated privacy policy.
This Privacy Policy was last January 2026updated on, with the next review scheduled for July 2026as specified.
Not just in words — we make every effort, every day, to protect your data in practice
Bdgames com never sells or unauthorizedly shares your personal information. Every instance of data sharing has a clear and legitimate purpose.
All your data transfers are secured with bank-grade SSL encryption. No third party can intercept your information.
View, correct, or request deletion of your data at any time. bdgames com will process your request within 30 days.
Our privacy policy follows GDPR-inspired international standards. Users in Bangladesh receive the same level of protection as global best practices provide.
Your bKash/Nagad/Rocket PIN or bank card details are never stored on our servers. Every payment is processed directly through a secure gateway.
Our expert team is always on hand for any privacy-related questions or concerns. Reach us via live chat or email.